Frequently Asked Questions

Servicing and Repairs

  • Haven Motors is an authorised Service & Parts Centre for Mazda, Volkswagen, Audi, Škoda and CUPRA vehicles.

    Our experienced, manufacturer-trained technicians provide servicing, maintenance, diagnostics and repairs, using specialist equipment and genuine parts.

    We may no longer sell vehicles but we're still here to help you keep yours running at its best.

  • When you bring your vehicle to Haven Motors you're dealing with technicians who know your vehicle and understand the manufacturer's servicing requirements.

    As an authorised Service & Parts Centre we offer specialist expertise, genuine parts and competitive servicing prices, all backed by a friendly, local team.

  • Specialist servicing may be more affordable than you think!

    We offer a range of servicing options to suit different vehicles and budgets, including:

    • Mazda Value Service – from $299

    • Volkswagen Essential Service – from $389

    • Škoda Essential Service – from $389

    • Audi Essential Service – from $399

    Our Essential Services for Volkswagen, Škoda and Audi are designed for qualifying vehicles aged eight years or older.

    Prices and service inclusions vary depending on your vehicle and its requirements. Contact our Service team for more information or a quote.

  • Yes. As an authorised Service & Parts Centre, we can carry out servicing in accordance with the manufacturer's requirements for the brands we represent.

    Our team can also advise you on the servicing requirements for your particular vehicle.

  • Yes! While we specialise in Mazda, Volkswagen, Audi, Škoda and CUPRA, our experienced technicians can also service and repair many other makes and models.

    Contact our Service team to discuss your vehicle and its requirements.

  • Yes, we offer Warrant of Fitness inspections.

    You can book your WoF on its own or arrange to have it completed alongside your regular vehicle service.

  • If our technicians identify anything that needs attention during your service or inspection we'll contact you to explain what we've found and discuss the recommended work and costs.

    We won't proceed with additional repairs without your approval so there won't be any unexpected surprises.

  • Absolutely. Our workshop carries out mechanical repairs, fault diagnosis and general vehicle maintenance.

    Whether it's a warning light, an unusual noise or something that doesn't seem quite right our experienced technicians are here to help.

Booking and Payment

  • Simply call our friendly Service team on 03 548 8880 or email service@havenmotors.co.nz.

    Let us know your vehicle registration, what you need done and your preferred booking date and we'll help arrange a suitable appointment.

  • Of course. Our team can provide pricing for scheduled servicing and discuss estimated costs for repairs.

    Some repairs may require an initial inspection or diagnostic assessment before we can provide an accurate quote.

  • Yes! Haven Motors offers Afterpay, giving eligible customers the option to spread the cost of servicing, repairs or parts purchases over four instalments.

    Afterpay eligibility criteria and terms and conditions apply. Just ask our team if you'd like to use Afterpay.

Genuine Parts & Accessories

  • Absolutely! Our Parts Department supplies a wide range of genuine replacement parts and accessories for Mazda, Volkswagen, Audi, Škoda and CUPRA vehicles.

    Our online Store showcases a selection of accessories but if you can't find what you're looking for, contact our Parts team. We're happy to help with enquiries, pricing and availability.