"I would just like to say a massive thank you to your team"

I would just like to say a massive thank you to your team.

The service I received today was outstanding.

I would especially like to say a big thank you to Felicity for her warmth and welcoming professional manner.

I would also like to say thank you for detailing my car, it was such a nice surprise to pick it up looking absolutely spotless.

And of course thank you for fixing the recall fault.

You never know what is going on in someones life, and excellent customer service leaves a lasting impression.

I will recommend you to other people and will be back to use your services if I need to.